Get a Quote

Contact Us

Have questions about shipping your vehicle? Our friendly and professional team is here to help. Whether you need a free quote, advice on transport options, or assistance with scheduling, we’re ready to provide fast, reliable support. Contact us today and experience hassle-free auto transport.

Contact Auto Route Express Today

Need assistance with vehicle transport? Our dedicated team is here to answer your questions, provide quotes, and ensure your car shipping experience is smooth and hassle-free.
Facebook Twitter Instagram Linkedin

General Question

We know shipping a vehicle can bring up questions. At Auto Route Express, we’ve compiled answers to the most common questions to help you feel confident and informed about your auto transport experience.
A: The cost of shipping a vehicle depends on several factors, including distance, vehicle type, transport method (open vs. enclosed), and pickup/delivery locations. At Auto Route Express, we provide free, upfront quotes so you know exactly what to expect with no hidden fees.
A: Transit times vary based on distance, route, and transport type. Short-distance moves typically take 1–3 days, while cross-country shipments can take 5–10 days. Expedited shipping is available for faster delivery.

A: Yes! All vehicles shipped with Auto Route Express are fully insured. Our carriers are licensed and insured, providing peace of mind that your car is protected throughout the journey.

A: Absolutely. We can transport non-operational vehicles, but they require special handling. Please notify us in advance so we can make the necessary arrangements and provide an accurate quote.

A: Ideally, yes. You or an authorized person should be available to hand over keys, inspect the vehicle, and sign necessary paperwork. If this isn’t possible, we can discuss alternative arrangements.

A: Remove all personal items, reduce your fuel to about 1/4 tank, clean the car, and document its condition with photos. Ensure tires, brakes, and battery are in good working order.

A: Yes! Most shipments include real-time tracking or regular updates from our team, so you always know where your vehicle is.

A: While rare, if any damage occurs, our insurance covers it. Documenting your car’s condition before shipping helps with a smooth claims process.

Ready To Book Auto Transport Services?

+ Thousands more